Leather Mouse Pad

• Processing for orders takes 1-2 days
• Processing for custom and or personalized items may take 4-6 days.
• Shipping times vary according to the chosen carrier, type, and location. Given shipping times are only estimates.
• When free shipping is applicable on orders no cost of shipping will be charged.
• When shipping other than free standard shipping is chosen the charge will reflect the cost of the chosen carrier and the shipping method.
• Shipping charges are not refundable (except where applicable in the refund policy).
• Bemfey assumes that the shipping address provided on the order when placed is the correct address. If a change of address is required the customer must notify Bemfey within 2 hours of the placement of the order.
• Customers are responsible for all customs charges according to their Country's laws and regulations. Bemfey will value shipments at the actual value of the purchase.
• Bemfey is not responsible for delays due to customs.

For more information, please visit Shipping Policy page.

Return & Refund Policy

• Buyer must initiate contact within 7 days of receipt. Items must be shipped back within 30 days of receipt. 
• The buyer is responsible for return shipping.
• Items bought on a quantity-based coupon will require all items to be returned in the original condition to receive a full refund.
• All returns have a 15% restocking fee deducted from the refund.
• Any shipping cost paid will not be refunded.
• Gift Wrapping will not be refunded.

Cancellation Policy

• You have the right to withdraw from this contract within 2 hours without giving any reason.
• Items that are custom made and/or personalized as requested by the Consumer are not eligible for cancellation, refund, or withdrawal.
• Orders which have already been shipped cannot be canceled for any reason.
• For more info, please visit our Refund & Return page

At BEMFEY, we take pride in our commitment to quality and craftsmanship. We stand behind the products we create and want our customers to be completely satisfied with their purchase. That's why we offer a customer-friendly warranty policy for all of our handmade leather products, including Apple Watch bands and phone cases.

Our warranty policy is straightforward and easy to understand. If there is a defect in materials or workmanship, we will repair or replace the product free of charge within the first year of purchase. This warranty does not cover damage caused by normal wear and tear, misuse, or accidents.

If you need to make a warranty claim, simply contact our customer service team (service(at)bemfey.com) and provide your order number and a brief description of the issue. We will work with you to resolve the problem as quickly and efficiently as possible.

At BEMFEY, we believe in creating high-quality products that are built to last. We are confident that you will love your handmade leather Apple Watch band or phone case, and we stand behind our products with our warranty policy. Thank you for choosing BEMFEY.

• Protection: Leather cases provide an extra layer of protection for your phone or watch, reducing the risk of damage from drops or bumps.
• Durability: Leather is a durable material that can withstand wear and tear, ensuring your case or band lasts longer.
• Style: Leather cases and bands come in a variety of colors and styles, adding a touch of sophistication and elegance to your device.
• Comfort: Leather is a comfortable material that is easy to grip and hold, providing a secure grip and reducing the likelihood of dropping your device.
• Timeless appeal: Leather never goes out of style, making it a great choice for those who want a timeless accessory that will remain stylish for years to come.
• Eco-friendly: Many leather cases and bands are made from recycled or eco-friendly leather, making them a sustainable choice for those who want to reduce their impact on the environment.