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Return & Refund Policy
At BEMFEY, we take pride in our commitment to quality and craftsmanship. We stand behind the products we create and want our customers to be completely satisfied with their purchase. That's why we offer a customer-friendly warranty policy for all of our handmade leather products, including Apple Watch bands and phone cases.
Our warranty policy is straightforward and easy to understand. If there is a defect in materials or workmanship, we will repair or replace the product free of charge within the first year of purchase. This warranty does not cover damage caused by normal wear and tear, misuse, or accidents.
If you need to make a warranty claim, simply contact our customer service team (service(at)bemfey.com) and provide your order number and a brief description of the issue. We will work with you to resolve the problem as quickly and efficiently as possible.
At BEMFEY, we believe in creating high-quality products that are built to last. We are confident that you will love your handmade leather Apple Watch band or phone case, and we stand behind our products with our warranty policy. Thank you for choosing BEMFEY.